Privacy Policy

Last updated: November 7, 2025

1. Introduction

Welcome to Green Screen Remover ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Authentication credentials (encrypted)
  • OAuth provider information (Google, GitHub, Discord)

2.2 Uploaded Videos

We temporarily process your uploaded videos to remove green screens. Uploaded files are:

  • Stored temporarily during processing
  • Automatically deleted within 24 hours
  • Never shared with third parties
  • Processed securely on our servers

2.3 Usage Data

We collect analytics data to improve our service:

  • Page views and interactions
  • Device and browser information
  • IP address (anonymized)
  • Video processing statistics

3. How We Use Your Information

  • To provide and maintain our video processing service
  • To manage your account and subscriptions
  • To send important service updates
  • To improve our service and user experience
  • To prevent fraud and abuse
  • To comply with legal obligations

4. Data Storage and Security

We take data security seriously:

  • All data is encrypted in transit (HTTPS/TLS)
  • Database hosted securely with Supabase
  • Video files stored temporarily and deleted automatically
  • Payment information handled securely by Stripe (we never see your card details)
  • Regular security audits and updates

5. Third-Party Services

We use trusted third-party services:

  • Supabase: Authentication and database
  • Stripe: Payment processing
  • Google Analytics: Usage analytics
  • Render: Hosting and infrastructure

Each service has their own privacy policy and we encourage you to review them.

6. Cookies

We use cookies and similar technologies for:

  • Authentication and session management
  • User preferences
  • Analytics (via Google Analytics)

See our Cookie Policy for more details.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing of your data
  • Restriction: Request limitation of processing

To exercise these rights, contact us at: privacy@greenscreenremover.com

8. Data Retention

  • Uploaded videos: Deleted within 24 hours
  • Processed videos: Available for download for 7 days, then deleted
  • Account data: Retained until account deletion
  • Payment records: Retained for 7 years (legal requirement)

9. Children's Privacy

Our service is not intended for users under 13 years old. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices: